Freight Charges (from 1st February 2024)
If you'd like to collect your purchases in store, select the 'click and collect' shipping option.
Otherwise, we send purchases out by Courier Post. If in stock, items are despatched within 24 hours of receipt of order or the following Monday if order is placed during the weekend. If the item is NOT in stock but needs to be ordered, it can take up to 6 weeks for stock to arrive plus the times below before it can be delivered to you. If the item is no longer available or will take longer to arrive we will contact you.
We have 3 shipping options based on delivery location. If you are unsure which shipping option to select please feel free to call us and confirm:
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Auckland Region (from Pokeno in the South to Wellsford in the North) : $6.00 for up to 25 kg. Delivery is usually within 2 working days. Free delivery on orders over $150. Note this excludes Waiheke Island and Great Barrier Island.
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Rest of the North Island and Waiheke Island: $10.00 for first item. Extra $2 for each additional item. Delivery is usually within 3 working days. Free Delivery on orders over $200.
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South Island, Stewart Island and Great Barrier Island:$10.00 for first item. Extra $2 for each additional item. Delivery is usually within 5 working days.Free delivery on orders over $300.
Rural Delivery is an additional $6 on the charges above. Allow an extra day for Rural Delivery
All packages are sent non signature unless requested. This is for your convenience. If you are not home the courier will leave the package in a safe place. Any queries on other delivery options please feel free to contact us.
For shipping to addresses outside New Zealand, please contact us on shop@dorothybutler.co.nz for rates.